Contact
Where to send each kind of question.
Note 01
Who to write to
Africa365 live chat
24/7, button in the site footer
Answers usually come in under 2 minutes. Best for account locks, deposits and bonuses.
Africa365 email
Reply within 12 to 24 hours
Best for KYC documents and longer questions.
note
We cannot access Africa365 accounts or payments. For your balance, KYC or a withdrawal, contact Africa365 support.
Note 02
To get a quick answer
- Have your +234 number or email ready.
- Keep the bank reference or transaction hash for payment questions.
- Describe the problem in a few lines.
- Add a screenshot of any error.